We’ve answered some of the frequent questions we've been asked.
1. General:
What is Robotalp?
Robotalp is a monitoring platform which will check your all services, keep you updated, automatically notifies you.
What does Robotalp mean?
It is an admittedly geeky name, but hey we're geeks. We have many robots to monitor your services. The name of the robot that manages all robots is ALP.
Can I try Robotalp for free?
Of course! Robotalp provides a 14-day unlimited free trial monitoring to all new users. You can test system and see the benefits.
How does the 14-day trial work?
Robotalp offers free trial of monitoring without credit card details. It’s completely free. You can choose any subscription plan at any point during the trial and pay by credit card later.
Is there any limitations?
Each plan has different limitations. Choose the plan that better complies with your needs.
How to start?
Start using Robotalp quick and easy. Signing up is free and simple so we can start! Let’s go! Click here.
I found a bug, where do I report it?
Please report any bug you find to us. Get in touch
2. Monitoring:
Do you monitor from multiple locations?
Our global network has 20 different monitoring servers that allows checking your services every 1 minute for 365 days a year from all around the world. In this way you'll be the first to know about any issue and being able to work on as soon as possible.
Which countries does Robotalp support?
We support the following locations: N. Virginia, Ohio, N. California, Oregon, Cape Town, Hong Kong, Mumbai, Seoul, Singapore, Sydney, Tokyo, Central Canada, Frankfurt, Ireland, London, Milan, Paris, Stockholm, Bahrain and Sao Paulo.
Can I add or remove monitors?
Yes you can add or remove monitors any time.
What services or protocols do you monitor?
We monitor many services in addition to basic web page checks. You can find the full list of monitors here.. If you need a specific monitor not listed, get in touch with us.
Can I check for a phrase in my page?
You can verify if a word or phrase is present or not in a web page or html source with Keyword monitor.
What is the interval for monitoring frequency?
According to monitor type, you can set check frequency as low as to 1 minute! Higher intervals such as hourly or daily is also an option. You can specify how frequently Robotalp should check your service.
3. Notifications:
Are notifications free?
All free of charge and unlimited except E-mail and SMS. Each plan has different E-mail and SMS limitations. Choose the plan that better complies with your needs.
Can I enable multiple notification types for the same monitor?
Yes, you can enable multiple notification types for the same monitor.
4. Pricing and Payment:
What types of payment do you accept?
We accept credit card payments (Visa, Mastercard, American Express). We charge the subscription fee to your credit card automatically on a monthly/yearly basis.
Can I cancel my subscription?
You can unsubscribe at any time. We will refund the remaining subscription time.
